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Data Protection

299bet's Privacy Policy — Your personal data is completely safe with us

We believe your privacy is a fundamental right. At 299bet, every piece of your data is stored with the highest level of security. On this page, find out what information we hold, why we hold it, how it's used, and what rights you have.

Last Updated: June 2026 · Version 2.5
Our Security Guarantee
256-bit SSL Encryption
Highest Level of Security
Data Is Never Sold
Never shared with third parties
You're in full control
Right to Erasure
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AML & Data Protection Policy
SSL Secured
Data Is Never Sold
Personal Data Privacy
72-Hour Response
Right to Erasure
Core Principles

Our Core Commitment to Protecting Your Privacy

Six core principles that are always in effect to protect your data at 299bet

Minimal Data Collection
We only collect the information that is strictly necessary to provide our services. Nothing more is ever asked of you.
Maximum Encryption
All data is protected with 256-bit SSL encryption. Your password is stored as a hash — no one can view it.
Never to Third Parties
Your data is never sold or rented. It may only be shared with a limited number of partners strictly for service operations.
You're in Full Control
You can view, correct, or request deletion of your data at any time — no hassle, no complications.
Deleted After a Set Period
Data from inactive accounts is automatically deleted after a set period. Your data is never held longer than necessary.
Instant Notification
In the event of a security incident, we will notify you within 72 hours. Transparency is a core principle we stand by.
Table of Contents
Terms & Conditions Responsible Gaming FAQs
Section 1

Introduction & Scope

299bet (https://299bet-taka.com) places the utmost importance on the privacy of your personal information. This Privacy Policy explains what data we collect, why we collect it, how we keep it secure, and when and with whom it may be shared.

By using the 299bet website, mobile app, or any of our services, you agree to this Privacy Policy. It applies to all registered members, guest users, and anyone who simply browses the website.

We want you to know exactly where your data goes. This policy is written in clear, straightforward language so every member can fully understand it.

299bet operates in accordance with international data protection standards. Our data protection practices are regularly evaluated through internal audits.

Section 2

Information We Collect

299bet only collects the information necessary to provide reliable services. See the table below for details:

Data TypeExampleWhy It's Needed
Identity-RelatedName, date of birth, national IDAge Verification & KYC
Contact InformationMobile Number, EmailAccount Management
Financial InformationBKash/Nagad number, transaction historyPayment Processing
Device InformationIP Address, Browser, OSSecurity & Fraud Prevention
Usage-RelatedGaming history, session dataService Improvements
Location DataApproximate Geographic LocationRegulatory Compliance

We never store your full bank account number, PIN, or OTP. Sensitive information of this nature never enters our systems.

Section 3

How We Use Your Data

299bet uses your data for the following purposes. There is a clear and specific reason behind each one:

  1. Account Creation & Management: Your registration details are used to create and manage your personal account.
  2. Identity Verification & Security: Your identity information is verified to prevent fraud and unauthorised access.
  3. Payment Processing: Financial information is required to process deposits and withdrawals securely.
  4. Customer Support: Your contact details are used to provide fast and effective customer support.
  5. Service Improvement: Usage patterns are analyzed to improve 299bet's services and overall user experience.
  6. Promotions & Offers: Relevant offers are sent based on your preferences and betting history — and you can opt out at any time.
  7. Legal Obligations: Necessary data is retained to ensure compliance with applicable laws and regulations.

To stop receiving promotional emails and SMS, opt out via your account settings or contact our support team.

Section 4

Data Sharing Policy

299bet never sells your personal data or shares it with third parties without authorisation. However, limited sharing may occur in the following circumstances:

  • Payment Processors: Necessary information is shared with bKash, Nagad, and similar providers to process transactions. They operate under their own privacy policies.
  • Technology Partners: Hosting, cloud service, and other providers operate under strict confidentiality agreements.
  • Legal Authority: We may be required to share information under legal directives or court orders.
  • Fraud Prevention: Limited data may be shared with specialist agencies to help detect and prevent online fraud.

Every third-party partner operates under a strict data processing agreement with 299bet. They are not permitted to use your information for any other purpose.

Section 5

Cookies & Tracking Technologies

299bet uses cookies and similar technologies on its website and app. Cookies are small files stored on your device that help enhance your experience.

Types of cookies we use:

  • Essential Cookies: Essential for maintaining login sessions and site security. Disabling these cookies will prevent the site from functioning properly.
  • Functional Cookies: Remembers your preferences such as language, timezone, and more.
  • Analytics Cookies: Used to understand which pages are visited most on the site. These can be turned off.
  • Security Cookies: Used to detect fraud and unauthorised access.

You can disable cookies from your browser settings. Please note, however, that disabling essential cookies may cause certain features of the site to stop working.

Section 6

Data Retention & Deletion Policy

299bet retains your data only for as long as necessary — no longer. Retention periods depend on the type of data and applicable legal requirements:

  • Active Account Data: Retained for as long as the account remains active.
  • Transaction Records: Up to 5 years where required by law.
  • KYC Documents: Up to 3 years after account closure.
  • Log Files: Retained for a maximum of 12 months for security purposes.
  • Marketing Data: Withdrawn consent results in immediate deletion.

Even if you request account deletion, certain data may need to be retained for a specified period due to legal obligations.

Section 7

Your Rights

As a 299bet member, you have the following rights over your personal data. These can be exercised free of charge at any time:

You may request to see all information we hold about you. 299bet will provide a full copy within 30 days. Submit your request via Account Settings or by emailing support@299bet-taka.com.

If any of your information is incorrect or outdated, you can request a correction. Basic details can be updated directly from your account profile page. For more significant changes, please contact our support team.

You may request the deletion of your account and associated data at any time. Due to legal obligations, certain data may need to be retained for a specified period — you will be informed accordingly.

You may object to your data being used for marketing or profiling purposes. Once you raise an objection, we will no longer use your data for those purposes.

You can download your own data in a machine-readable format (CSV or JSON). This data is yours to use with any other service you choose.

To exercise any of your rights support@299bet-taka.com. We'll respond within 72 hours.

Section 8

Children's Privacy Protection

299bet is strictly for users aged 18 and above. We never knowingly collect personal information from minors.

If we become aware that a minor has created an account, that account will be immediately closed and all associated data will be permanently deleted.

If you believe a minor is using 299bet, please notify our support team immediately.

Section 9

Security Measures

299bet has implemented industry-leading technical and organisational measures to protect your data:

  • 256-bit SSL/TLS Encryption: All communications are encrypted.
  • Two-Factor Authentication (2FA): An additional layer of security.
  • Regular Security Audits: Tested by independent external experts.
  • Password Hashing: Your password is never visible to anyone.
  • Firewall & DDoS Protection: Servers are always secured.
  • Staff Training: All staff are trained in data protection.

Please note — no system on the internet is 100% impenetrable. In the event of a security breach, we will notify you within 72 hours and take all necessary steps.

Section 10

Changes to the Privacy Policy

299bet may update this Privacy Policy from time to time. When changes are made, the "Last Updated" date at the top of the page will be revised accordingly.

For significant changes, we will:

  • We'll send a notification to your registered email address.
  • We'll display a featured banner on the website.
  • You will be notified before any changes take effect.

Continued use of the platform after any changes will be considered acceptance of the updated policy.

Section 11

Privacy Contact

For any questions, complaints, or requests to exercise your rights regarding this Privacy Policy, please get in touch with us:

  • Data Protection Email: support@299bet-taka.com
  • Live Chat: Chat button at the bottom-right of the website
  • Response Time: Within 72 Hours
  • Business Days: 7 days, 24 hours

For more information about privacy, visit our Frequently Asked Questions (FAQ) View our page. Our Terms & Conditionsas well.

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Your Data Security at 299bet
256-bit SSL Encryption
Your Data Is Never Sold
You're in Full Control
72-Hour Response Guarantee
Immediate Notification of Security Breaches
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